There are several scenarios that generate messages to Palo Alto Networks, as described below and in the flow diagram: A host is registered to a specific user; the owner logs onto the network with the host. Where Can I Install the Cortex XDR Agent? I am truly at my wits end, cannot seem to find anything useful about this online and not sure how to troubleshoot this. This website uses cookies essential to its operation, for analytics, and for personalized content. Must be running Windows Server that is a member of the domain in question. This setting is under Network > Zones: Status of the Agent and connection statistics, Display a single IP mapping with details including group info, Display the groups being parsed on the firewall, Display the members of a group according to the firewall. 07:34 AM. These connections provide updated user-to-IP mapping information to the agent. Determine the machine the user-agent will be installed on. 06-05-2020 Polls the device immediately for contact status. Log into support.paloaltonetworks.com and download the latest User-Id Agent. In the Azure portal, on the Palo Alto Networks Captive Portal application integration page, find the Manage section and select single sign-on. I find it odd it did not show up until after the Pan-OS upgrade to 9.0.8 from 8.1.10. Palo Alto Networks User-ID agent must be Version 4.0 or higher. Available roles appear in the drop-down list. I have not tested versions that far apart but will this even work ? Configure Name, Host (IP address) and Port of the User-ID Agent. an AD account for the User-ID agent. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Mobile Network Infrastructure Feature Support, PAN-OS Releases by Model that Support GTP, SCTP, and 5G Security. This information identifies the user to Palo Alto Networks allowing it to apply user specific policies. If using WMI probes, the service account must have the rights to read the CIMV2 namespace on the client workstation. A message is also sent when one user logs off a host and a new user logs on to that same host while the host is still on-line. More info about Internet Explorer and Microsoft Edge, Configure Palo Alto Networks Captive Portal SSO, Create a Palo Alto Networks Captive Portal test user, Palo Alto Networks Captive Portal Client support team, Learn how to enforce session control with Microsoft Defender for Cloud Apps. You install the User-ID agent on a domain server that is running a supported operating system (OS) and then connect the User-ID agent to exchange or directory servers. Navigate to services and stop the service. The key can be retrieved manually or by selecting Retrieve. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! This is sent with the logged in user ID to Palo Alto. Palo Alto Networks Next-Generation Firewalls, WildFire Appliance Analysis Environment Support, PacketMMAP and DPDK Drivers on VM-Series Firewalls, Partner Interoperability for VM-Series Firewalls, Palo Alto Networks Certified Integrations, VM-Series Firewall Amazon Machine Images (AMI), CN-Series Firewall Image and File Compatibility, Compatible Plugin Versions for PAN-OS 10.2, Device Certificate for a Palo Alto Networks Cloud Service, PAN-OS 11.0 IKE and Web Certificate Cipher Suites, PAN-OS 11.0 Administrative Session Cipher Suites, PAN-OS 11.0 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 11.0 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 10.2 IKE and Web Certificate Cipher Suites, PAN-OS 10.2 Administrative Session Cipher Suites, PAN-OS 10.2 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 10.2 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 10.1 IKE and Web Certificate Cipher Suites, PAN-OS 10.1 Administrative Session Cipher Suites, PAN-OS 10.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 10.1 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 9.1 IKE and Web Certificate Cipher Suites, PAN-OS 9.1 Administrative Session Cipher Suites, PAN-OS 9.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 9.1 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 8.1 IKE and Web Certificate Cipher Suites, PAN-OS 8.1 Administrative Session Cipher Suites, PAN-OS 8.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 8.1 Cipher Suites Supported in FIPS-CC Mode. The member who gave the solution and all future visitors to this topic will appreciate it! Unfortuntely I have to use the latest version because this is the only version supported on my 2016 DC. Enable user identification on each zone to be monitored. What Features Does GlobalProtect Support? Select the Device tab. To get to the service: admin tools > service > pan agent > log on > switch from local user to this account, then select the user that will be used for this service. Where Can I Install the Endpoint Security Manager (ESM)? We are planning to upgrade the User-ID Agent from version 6.0.6-4 to7.0.3-13. Hi, We are planning to upgrade the User-ID Agent from version 6.0.6-4 to 7.0.3-13. Enter the API Key value. The UserID agent is compatible with PANOS 8.0 and earlier PANOS releases that are still supported by Palo Alto Networks. The logon as a. To confirm that the server running the user-agent is listening on the port configured in Step 8, run the following command on the PC: Log into the Palo Alto Networks firewall and go to Device > User Identification. Features Introduced in User-ID Agent 10.2. Select the metadata.xml file that you downloaded in the Azure portal. Is it possible to disable the certificate check in User-ID Agent 8.0.4? Where Can I Install the Terminal Server (TS) Agent? : September 19, 2022 Review important information about Palo Alto Networks Windows-based User-ID agent software, including new features introduced, workarounds for open issues, and issues that are addressed in the User-ID agent 10.1 release. To confirm connectivity, run this command via CLI of APN firewall. A host has no associated owner and is registered as a device; a user logs onto the network with this host. The member who gave the solution and all future visitors to this topic will appreciate it! Upgrading to User-ID agent version 10.2? Both firewalls connected to the same User-ID agent server. On the. For Reply URL, enter a URL that has the pattern Port number of your choosing - any port number not currently used on this machine. That said, PAN-OS 6.0 was end-of-life March 19, 2017. the account configured at step 1 to log on as a service. If I go into monitoring, i can see logs populating just fine and if I go into the cli and run. In the firewall, in device>user identification> user-ID agents, in the properties of the server, do I need to check the "Use for NTLM Authentication" check box since we are still using NTLM authentication to clear the error? Where Can I Install the User-ID Credential Service? That said, PAN-OS 6.0 was end-of-lifeMarch 19, 2017. Navigate to Program Files > Paloalto Networks > User-id agent. The button appears next to the replies on topics youve started. Which Servers Can the User-ID Agent Monitor? Thoughts? When the limit is reached, the least recently used entry is removed (LRU cache). The member who gave the solution and all future visitors to this topic will appreciate it! Use the table below to enter the data for the Palo Alto Networks User-ID agent. If you want to create a user manually, contact the Palo Alto Networks Captive Portal Client support team. In the Basic SAML Configuration pane, perform the following steps: For Identifier, enter a URL that has the pattern https:///SAML20/SP/ACS. By continuing to browse this site, you acknowledge the use of cookies. Thank you for the reply. - edited On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings. 02:16 PM. Please open the release notes and click on theAssociated Software Versions, From there you can checkMinimum Supported Version with PAN-OS 7.0 ( For user-id and other soft. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, upgrade consideration for collector group in 10.1, Any impact or issues on Panorama-PA5220 v8.1.15 with User-ID agent v10.1.0 installed, Query regarding upgrade consideration in Panos 10.0 for "Address Groups and Service Groups". Make sure the local machine does not have any firewall that is blocking inbound connections to that port. I think this may be left over from when we were trying to implement the integrated user-id agent. The best way to verify the same is referring to the release notes of the base image. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Windows UserID agent runs on a separate server, Notification if Cortex XDR agent fails to upgrade, Windows User-ID Agent Disconnect After Failover. Start user-agent GUI, Start > Programs > Palo Alto Networks > User Identification Agent in the top right corner, then click Configure. In this section, you configure and test Azure AD single sign-on with Palo Alto Networks Captive Portal based on a test user called B.Simon. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account. Where Can I Install the User-ID Credential Service? Upgrading to User-ID agent version 10.2? In all cases, the newer event for user mapping overwrites older events. Log Collector Configuration. It should return the user currently logged in to that computer. This user account must have access to read security logs and netbios probing of other machines. The domain controller (DC) must log successful login information. The firewall on PAN-OS 8.0 will keep getting user information from the UserID Agent on lower versions, you will not be able to leverage new features but old functionality will keep working, If the agent is upgraded the older PAN-OS will still be able to get user-id information from but new functionality will not be available to the older PAN-OS. To test, run the following command from the User-ID agent. To get the actual values, contact Palo Alto Networks Captive Portal Client support team. The User-ID agent version is 7.0.5-3. etc ), Screen shots from the release notes of pan os 7.0.0. We ran this config for nearly 2 weeks with no issue before then. In the menu, select SAML Identity Provider, and then select Import. The service must be running as a domain account that has local administrator permissions on the User-ID Agent server. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClGUCA0&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 17:36 PM - Last Modified07/18/19 20:11 PM.